The purpose of this article is to provide information on the purpose of system setting PROMPTFORBACKUP. It is very important that you establish a backup routine as soon as you start entering information into Constellation1 Accounting. We recommend that you backup daily, and so each day you will, by default, … Continue reading
System Setting COMMTRANOFFICE
The purpose of this article is to provide information on the purpose of system setting COMMTRANOFFICE. System setting COMMTRANOFFICE, when enabled, is used to update the agent’s office, on their commission record, to the same office as designated in the sale transaction, regardless of the agent’s default office. This becomes … Continue reading
System Setting REPORTTIMEOUT
The purpose of this article is to provide information on the purpose of system setting REPORTTIMEOUT. Because some reports take longer to process than others, you may occasionally face a timeout error when processing a report. The default time, for system setting REPORTTIMEOUT, is 60 seconds but can be changed … Continue reading
Commissions Release Notes version 5.4.0
GENERAL Application rebranded from Emphasys/Back Office to Constellation1 Commissions; including logos, product names and license agreement. Users may have to re-initiate QuickBooks® Desktop Integration Help / Knowledge Base launches with users’ default browser vs Internet Explorer only City Maintenance now displays all variations of same city name if extra space … Continue reading
Reconnecting Commissions to QuickBooks® Online
This article highlights the steps required to reconnect Commissions application to QuickBooks® Online Reconnecting the applications is required as Intuit enhanced its security with integrated applications. NOTE: The following steps should only be performed if you have previously integrated with QuickBooks® Online and you have the QuickBooks® Online ADMIN account … Continue reading
Process Batch Checks/Cheques in Commissions
The purpose of this article provides the steps to Process Batch Checks/Cheques daily, weekly, monthly, etc. once the individual transactions are closed and processed in Commissions. Navigate to Accounting / Accounting Batch Processes / Process Batch Checks/Cheques Select “From/To” Check/Cheque Dates, the applicable bank account and the Payee from the … Continue reading
Reasons for ‘Edits Disallowed’ Pop-up
The purpose of this article is to provide you with some information relating to “Edits Disallowed” pop-up warnings. Only one user is permitted to issue checks, from any module, at one time. This applies to voiding agent checks in the Sales module too. If the application detects that another user … Continue reading
Reasons Why the Balance Sheet and Trial Balance Are Out of Balance
The Trial Balance and Balance Sheet can go out of balance if a closed sale has unpaid commission(s), unbalanced transactions, or if a sale is not balanced in some months, meaning, there are dates in the sale that cross months. To find out which transactions are the cause of the … Continue reading
How To Correct Batched Deposits
The purpose of this article is to detail the steps to correct batched deposits. Corrections to batched deposits cannot be made if the batch has already been retrieved into the bank reconciliation. To remove the batch from the bank rec, put check mark in the Selected column to the left … Continue reading
Correcting a Sale Transaction in Current Month (Office/Agent Split Incorrect)
The purpose of this article details the steps to correct a sale transaction if agent was over/underpaid in the current month. Agent Overpaid in Current Month Navigate to Sales>>Processing>>Sales Transactions Select Closed radio button Find the sale in the left pane, highlight the sale and select Edit Click on Commission … Continue reading