Refunding a Credit Balance There are two ways a refund can be processed for an agent credit AR balance: Option 1 Navigate to AP > Transactions/Processing > A/P Transactions. Enter an unpaid voucher to the agent for the amount of the credit balance. Do not enter a check expense entry … Continue reading
Release Notes (REALedger Version 2019.03.28)
General Added ability to delete pre-split and post-split deductions from an Agent record if deductions were not previously used User Permissions enhanced to allow users to define new Roles or enabled the addition of new modules to existing Roles MLS/TMS Integration option added to Roles / Permission module detail items Fixed error when adding Agent(s) to a sale whose amount … Continue reading
Adding Agents in Back Office
If an Agent is doing business as (DBA) an LLC, you will want to add their company name in the designated field and update the Agent’s Payee field to the Company option. When the Company option is selected, checks or direct deposit splits pushed to QuickBooks, will reflect this naming … Continue reading
Transferring Escrow/Trust to Another Transaction (Back Office)
There are situations where a Buyer has placed a deposit on certain property that fell through, but the Buyer purchases another property and requested that Deposit continue to be held by your brokerage. In this instance, navigate to the original transaction and select Edit. Navigate to the Deposits tab and … Continue reading
Correcting a Trust/ Escrow Deposit in Back Office
There are times where you may need to correct a deposit. If you have not already deleted the deposit in QuickBooks, simply add the new Deposit, select Reverse and Post Immediately and sync the transaction. If the deposit has been removed from QuickBooks, perform a mock disbursal by deselecting the … Continue reading
Edit a Deposit Date (Back Office)
Once a Deposit has been recorded on a Transaction, the system prevents further changes for security and tracking purposes. To edit dates, users must have full permission access (level 9) in the system. From the Accounting menu > Search Escrow/Trust deposits Highlight the transaction containing the Deposit that requires adjustment … Continue reading
Creating Agent Advances
Adding an Internal Broker Advance Navigate to the selected Transaction and select the Commission tab Highlight the Agent and select the Advance icon ($): Select New to add the advance information The Agent Ref ID, Transaction number, Agent Comm and Agent Tax will default with the Transaction’s details: enter the … Continue reading
Email Configuration (Back Office)
Navigate to Setup > Company Profile > System Defaults Select Email Document Configurations Default Email Configurations This window allows the configuration of Default Documents that can be emailed to Transaction Resources. For example, Buyer letters emailed to Buyers or Agent Statements to Agents. The email body can also be configured per … Continue reading
Release Notes Version 5.0.1 (Back Office)
GENERAL E-mailing now enabled! You can now email Transaction specific documents (i.e. Transaction Record Sheets, Agent Commission Statements, Check Stub Reports, etc) Gross Volume commission calculation added: Agent GCI divided by percentage (%) Enhanced Search query to support searching by Address or Transaction Number ONLY Enhanced Utilities to allow editing … Continue reading
System Defaults (Back Office)
Dates To disable the Calendar selection option when selecting Transaction dates, navigate to Setup > Company Profile On the System Defaults tab > select Additional System Settings Deselect Display Date and Time in Fixed Format Close the Company file and relaunch the application for the new settings to take effect … Continue reading