Release Notes Version 3.80 (quick!Office Commander)

New Features

  1. SMS Messaging method now available to support agents and sellers/tenants. Call us for a quote
  2. Automated showings confirmation for Sellers / Tenants now available via e-mail or SMS. Clients have an option to Accept, Decline the appointment or request Time Change. Auto confirmation e-mail is send to Showing Agents for appointment requested for “Vacant” and listings that don’t require Sellers confirmation
  3. Seller can now reply to notification sent via SMS. The reply is available to view via Inbox option in View Messages TAB. The original request can be viewed from “blue envelop” at the bottom of the page
  4. New Listings notification added to automated Listings Event options is configured to be sent once a day at 8PM. The time can be changed by our technician if required
  5. quick!Community enhanced to allow users to share new and exclusive listings, price reductions, open houses and Agent’s Corner notifications with Internal or other Brokerages based on configuration

General

  • Security Levels now support the access to all Global Setting TABS such as Web Setting (default to Security Level 9), Appointments, Listings, Office Info and Messaging & Paging. This option will ensure that only selected staff members will be able to make the changes, which affect all Branches. Additionally, LA Confirms flag in the Listing TAB is added to Security Levels table.
  • New process for photo uploads to help improve upload speed. New logic is implemented to ensure the photos are attached to New Listings notification, even if photos have been downloaded after the listings have been imported.
  • E-mail confirmation with Showing Agents has been enabled in Virtual Office
  • Offices uses SMS and handle big volumes (Group Pages) of messages can be set with multiple virtual numbers. This feature should help preventing blocking the messages by the providers such as Rogers
  • SMS option added to View Appt Message Status view showing notification sent to Sellers / Tenants
  • SMS Phone Number field added to store a virtual phone number for each branch (File > Set Program Preferences – Office Info Tab)
  • Enable SMS for listing Contacts added to Tools to enable mass changes
  • Review Supplies by Date Entered fixed to sort based on the date
  • SMS usage notification when 90% of usage reached
  • Integration with Vaultlock (electronic lockboxes). For more details, please contact Peter DeCapua at pdecapua@mfssupply.com

Phone List

  • Send Messages Using field has been modified
    • Pager and “Page/Email” options in drop down have been replaced with “SMS” and “Email/SMS”
    • NO MSG option is added to accommodate staff where messaging is not applicable
    • Paging Service field has been removed
    • Pager code has been renamed to Pager SMS Code

View Messages

  • New radio button filter added to display Incoming Messages. Green icon indicates incoming messages and system also shows number of replied messages
  • Mark as Read option enhanced to mark messages reviewed
  • New blue envelope icon to display original message sent to agents

Listings: Seller/Appt tab

  • Auto Confirmation and Vacant/Notify Only options added to enable automated confirmation with Sellers/Tenants and Showing Agents
  • SMS option added to each Contact to support Seller confirmation via SMS
  • Send Confirmation to this contact option added so users can specify which Contact(s) will confirm appointment
  • Vaultlock option now available from drop down for each Contact

Appointments

  • Save + Next button now grayed out when appointments are booked on listings flagged for auto confirmation
  • Online Appointments and appointments requested via Virtual Office default to showing duration set in quick!Office Commander
  • Showing Agents requested online appointment are able to enter their cell number and change the e-mail address. The new or modified information will update automatically external agents database in quick!Office Commander
  • Alternative Phone number label in Virtual Office is renamed to Your Cell Number
  • MSG for SA added to confirmation slip is included in e-mail sent to showing agent. Users can recorded confirmation details in Internal Note
  • Details in Appt Menu now displays reason why appointment was declined

Unconfirmed Appointments

  • Auto confirmation by Seller added to top of list for listings flagged as auto confirmed
  • Waiting for Seller confirmation note is displayed in Action column. The record will be automatically removed when Seller / Tenant Accept the showing
  • When Seller requests an appointment time change, appointment remains in queue for office to confirm

Notifications

  • Agents can be omitted from notifications including posts sent via Agent’s Corner
  • Time range can be now selected to include showings during 30, 60 or 90 days for notifications to be sent to Showing Agents
  • New Listings Event added to automated notifications (sent once a day)
  • Exclusive Listings Event can be selected to share with quick!Community
  • New format enables agents to View Feature Sheet, Contact Listing Agent and Book Appointment
  • Option to select events to be received from other Brokerages in quick!Community

Agent’s Corner

  • Agents Corner option is added to be sent posts to internal agents
  • quick!Community alert options: I have a Buyer, I have a Property posts can be sent to quick!Community users and internal agents as configuration
  • Attachments can be uploaded to each note (saved in Resources > Agents documents)

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