All agent sales by default are “incented” which means that the sale will count towards their commission plan to move them up the tiers in the plan.
On occasion, there are sales that you do not want to count towards those tiers. For those sales, you mark those as “Not incented?” in the Agent Payment Details section of the agent commission record.
This label Incented? Y has been removed (Build 2020.09.21) on the legacy version of the Commission Statement. Non incented label will now display when Not incented? box checked on agent record in sale. Non-incented sales do not happen very often, so it makes sense to only print this label if the sale does not count towards their commission plan.